We want you to be completely satisfied with your purchase. Please review our return policy below.
You have 7 days from the date of delivery to return your item for a full refund or exchange.
Important: The 7-day return window starts from your delivery date, not the purchase date.
To be eligible for a return, items must meet the following conditions:
Note: Items that show signs of wear, damage, or alteration cannot be returned.
Follow these simple steps to return your item:
Tip: Keep your tracking number until your return is processed for your records.
Return shipping details:
Free return shipping applies to defective, damaged, or incorrect items only.
Refund processing information:
Please note: Bank processing times may vary and can take an additional 3-10 business days to appear in your account.
Certain items are not eligible for return due to hygiene and safety reasons. These include shapewear, lingerie, or innerwear once worn or tried on, as well as any items marked as “Final Sale,” “Clearance,” or “Non-Returnable.” Gift cards, promotional giveaways, or discounted items are also not eligible for return or refund. We strongly encourage customers to review product details, sizing charts, and images carefully before placing an order.
Final sale items are clearly marked and cannot be returned or exchanged.
Our customer service team is here to help you with any questions about returns or exchanges. Reach out to us at founder@ammorra.com